When you submit your order, you will be emailed a form to complete your wording, colour choices and any notes about design changes you may have.
Once we’ve got these details, your designer will get to work. An electronic draft, designed in your colors and wording, will be emailed within 2 business days for your feedback and review. This electronic draft is called a “proof”.
Once you’ve received your proof, you return to your designer with any changes or amendments, to perfect your design. When you’re happy, we will go ahead and send your order to print.
Your order will be printed and ready to send within 3-5 business days (*except canvas prints, see note).
All our stationery items are printed on a high quality commercial digital press and trimmed to size with a commercial grade guillotine – no home printers used.
If your order includes any embellishments or assembly, we will complete this once the stationery returns from being printed. This will add 2-5 business days to your order (it varies depending on the size and complexity).
*Canvas prints, especially A2 – A0 sized ones, can take up to 8 working days to print. If time is of the essence (for example, a seating plan or welcome sign for a wedding) then we recommend requesting an “urgent” order.
Courier delivery of your order is $5, or free for orders over $100. Shipping takes 1-2 business days. Most orders are shipped via CourierPost, with canvas prints and large photo prints are shipped via Fastway Couriers.
Please note Rural (RD) addresses incur an additional $4 surcharge, and may take a couple of additional days to arrive. To avoid this extra charge, consider shipping your invitations to your workplace, or a trusted family member’s Urban address.
If time is of the essence, you can request an “Urgent” service. To request this, simply select the Urgent option, listed under Shipping at Checkout. Your order will be bumped to the top of the queue, and submitted as a “rush order” with the printers. Your first proof will be ready within 24 hours (during the week) and your order will be printed within 48 hours.
Do you ship your wedding invitations internationally?
Absolutely! Parcels to Australia are couriered for a flat rate of $20, or free for orders over $500.
The cost for other international destinations vary, depending on the destination, quantity and the type of item(s) selected. To determine how much the different international shipping options will cost you, simply select the invite you require (including the correct quantity) and proceed to checkout. Make sure to enter your address – this is so it displays accurate pricing for your area.
You will be responsible for any duties/taxes applicable in your own country upon arrival of the parcel.
Please note that A0 and A1-sized canvas prints cannot be shipped internationally due to their size. We recommend framing a photo print if you require this size – this is sent rolled in a cardboard tube.