Free printed proof for orders over $300 More Info Here

Frequently Asked Questions

Looking for your wedding invitations and feeling overwhelmed? We are here to help! 

Click a heading to jump to the section you’ve got questions on, or keep scrolling to browse all our frequently asked questions:

ORDERING

Your questions about placing an order answered!

DESIGN

The design process & supplying photos and files decoded

PRODUCTS

Questions about specific products are answered

PRINTING

Printing process questions and production turnarounds discussed

SHIPPING

Frequently asked shipping questions can be found here

Selecting the right invitation

Look through our online shop to find the pre-designed stationery pieces you are interested in. You can also use the search function (a magnifying glass at the top right of each page) or browse by the different categories (colour, style, suite design).

If you’d love to get an idea of the print quality, card options and colours, then order a sample pack. Each sample pack includes a selection of designs plus a set of the card swatches we use & refer to during the ordering process.

You will be assigned a personal designer. She will help ensure your wedding invitation cards say just the right thing, guiding you on appropriate etiquette if needed. We are here to help!

Our blog post series on Wording Wedding Invitations is also great starting point.

Yes. Custom design bookings need to be made in advance as we only take on small numbers of custom clients to ensure you have our full attention and fresh ideas.

We’ve got years of experience in designing for a wide range of people and their special events, so our bespoke packages incorporate all the essentials: extra revisions, printed samples, deluxe envelopes and an overnight courier once you’ve locked in your design.

Ensure you’ve had a thorough look through our designs, as you can pick an existing design and tweak the colours and fonts to suit. You still receive the same great service and attention to detail as a custom-design client, but with a faster turnaround.

More information on Custom Design here.

Yes, absolutely! The Wedding Invitation Sample Pack comes with your choice of three wedding invitation designs, and includes our full range of card swatches.

If you would like to see a printed version of your wedding invitations, save the dates, engagement party invitations or thank you cards before we print the whole run, then order a Printed Proof.

Once the digital design is finalised, we’ll send you the physical printed proof for your inspection. You’ll have the opportunity to check the colours, verify that they align with your expectations, and ensure the cardstock perfectly complements your envisioned design.

We have a curated selection of our favourite cardstocks to give your wedding stationery the best possible finish.

The best card option will depend on the design, print method and colours of your invitation.

Details about the card options we offer can be found here.

We take pride in offering you the highest quality products for your special day. One of the ways we ensure this is by only using FSC-Certified cardstocks. We believe that this choice brings numerous advantages that contribute to both the beauty of your invitations and the well-being of our planet. More information on what this means is available here.

All orders are placed through the website. Whether you want a quote or if you are ready to order,  navigate to the particular product you are interested in.

Once you’ve selected your design, select the extras you require (information cards, upgraded envelopes and/or magnets, paper clips etc).

The ‘Quantity’ field is where you indicate the number required (remember to allow for spares) and click “Add to Cart”.

Complete your contact details and the website will calculate the exact cost including shipping for you. When you are ready to place you order, select a payment option and submit payment.

How customising a design works

FIND YOUR FAVE

Pick your favourite design, and place your order online. Supply your information, colour preferences and any other info.

DESIGNED FOR YOU

Our designers will make tweaks to suit your preferred wording and colours. You'll get a digital mockup to review within a couple of days.

PRINTED IN NZ

After you approve your customised design, we’ll print and assemble your stationery at our Dunedin printery.

SHIPPING

South Island orders are shipped on a 1-2 day courier service. North Island customers can expect 2-3 days. Or upgrade to overnight shipping if timeframes are tight!

WEDDING INVITATION TIMING

Wedding Invitations – once you place your order, you will automatically be emailed a form to complete. This form walks you through all the information we need and will allow you to share any design changes or colour tweaks you want to request.

All Other Stationery – you should supply any wording or customisations when you place your order, via the “Customisation” field. You should inform us of any design changes or colour tweaks you want. If you do not supply the information with your order, we will follow up with you.

Six months before your wedding is the usual time to order the invitations, but there is nothing wrong with being extra prepared. Check out our wedding invitation timeline guide for when you should send save the date cards and wedding invitations here. 

Ideally you’d place your order for wedding day stationery 4-6 weeks before your wedding day. Check out our wedding day stationery timeline here.

 An ‘Express’ option is available for customised day-of stationery, at an additional cost.

Weddings close to public holidays need to allow more time as public holidays will delay couriers. If your wedding is early-mid January, please order early as we are closed over the Christmas/New Years period.

Our design team will be working on your mock-up invite shortly after your order is received. 

An electronic draft mockup, designed in your colours and wording, will be emailed within a couple of working days for your feedback and review. This electronic draft is called a “proof”. Once you’ve received your proof, you return to your designer with any changes or amendments, to perfect your design before print. 

Once printing is complete, we’ll carefully package and post your invitations to you.

We offer a number of optional items to accompany your wedding invitations:

Adhesive magnetic strips can be attached to the back of your wedding invitations. They are thin enough to get through the post without damaging the envelope or invite, yet strong enough to hold up a pocketfold with all its accompanying pieces!

Teardrop Paperclips secure your information cards to the main wedding invitation. Choose from black, silver, rose gold and gold teardrop paperclips.

Address Labels and envelope seals are a great way of addressing and closing your envelopes. 

Matching envelope liners are designed to match your wedding invitation suite.

TRUST US WITH YOUR WEDDING INVITATIONS:

FAST TURNAROUND

We are NZ based designers who print in-house, allowing for fast and efficient service.

IN THE LOOP

We pride ourselves on great communication - sharing updates and keeping you informed every step of the way.

BEAUTIFUL QUALITY

We only offer tried-and-true card stock and envelope options, and if you're unsure we can send a printed proof

Here to help

Any questions about your order, etiquette issues, or wording worries... we're only an email or call away: 03 489 2999

Design Process

You might have a lot of information to share with your wedding guests. That’s totally fine! There’s a fine balance between including enough detail and keeping your wedding invitations uncluttered so that your friends and family don’t get overwhelmed.

The designers at Be My Guest are experienced in wording wedding invitations and will offer tweaks and guidance to ensure the information you want to convey can be incorporated concisely on your invitation cards.

Printing on the reverse side of your save the dates, engagement party invitations, wedding invitations and any RSVP/information cards is also included if you want it – at no extra charge. You can also add on matching information cards in a range of sizes.

For more advice on wording your wedding invitations, download our free Wedding Invitation Wording Guide.

Yes! Once we receive your wording and design details, your designer will get to work. An electronic draft mockup, designed in your colours and wording, will be emailed within a couple of working days for your feedback and review. This electronic draft is called a “proof”. Once you’ve received your proof, you return to your designer with any changes or amendments, to perfect your design before print. 

If you’ve got terrible handwriting or want to personalise wedding invitations with guest names printed directly onto the invite, you can! This optional service comes at no charge for wedding invitations, or at a small additional cost for Save the Dates/Engagement Party Invitations/Menus.
More information on adding guest names to invites is available here.

Yes! For all customised stationery you’ll receive personal attention to the design and wording of your stationery – and that includes changing the colour scheme to make it your own, and tweaks to fit the design to your preferred wording. 

If you’d like to receive a hard copy of your Save the Date or wedding invitation prior to approving it for printing, then order a printed proof. This allows you to see a physical copy of the invitation card, check the colour is what you expect, and the card is the right fit for the vision you have in mind.

While the electronic drafts (aka “proofs”) we provide are a close representation of the end result/colours, they are not exact. Electronic proofs primarily serve for content and layout purposes. Computer monitors or laser printers can only approximate colours, and actual colour appearance may vary due to differences in colour, contrast, brightness settings, and surrounding lighting conditions on each computer.

A hard copy/printed proof allows you to see a physical copy of the invitation, check the colour is what you expect, and the card is the right fit for the vision you have in mind.

We LOVE everything to match and so try to have full sets of all designs available. Browse the ‘Suite’ of your design (find the list of Design Suites here) to see all the matching pieces that are available.

If there is something you want that’s not listed, no problem – get in touch with us. We often have new pieces that haven’t quite made it to the website yet. If we know you’re after a matching piece, the team can prioritise getting it online for you.

Printed Proofs

If you’re seeking an extra layer of confidence and assurance, we supply Printed Proofs; free for invitation orders over $300*.  

This allows you to:

  • see and feel a physical copy of the invitation,
  • check the printed colour is what you expect, and
  • confirm the card option you select is the right fit for the design (we often include a couple of card options to help you to decide) 

*invitation orders over $300 will receive a $15 discount when using the coupon code printproof at checkout. A charge of $15 applies for the purchase of second and subsequent proofs or smaller orders (less than $300).

Pocketfold Wedding Invitations

When we say ‘pocketfold invitations’, we are referring to a set, consisting of:
  1. the pocketfold envelope, an outer envelope made of cardstock (between 250-350gsm);
  2. a printed main invitation card that is affixed to the inside of the pocketfold envelope; and
  3. printed information card(s) that slide into the inbuilt pocket.
  4. closure secures the pocketfold envelope when folded closed. In the numbered photos, the closure is a bellyband (we will discuss the different closure options a little later on)
Be My Guest Design’s pocketfold wedding invitations come with the main invitation card and at least 1 information card. Alternatively, if you would like to DIY your pocketfold wedding invitations, you can order the pocketfold envelopes on their own. The pocketfold envelope is 118 x 158 mm when closed. This fits an A6 card (105x148mm) inside and insert cards in the pocket. It folds closed to fit into our 130x185mm envelopes.
The terminology can be a bit overwhelming!
  • pocketfold envelope is the outer envelope which the main invitation card is attached to, and holds the information cards. It is made of cardstock (between 250-350gsm).
  • mailing envelope is what you will mail your pocketfold invitations in. These envelopes are made of a lightweight cardstock (about 120gsm). Be My Guest Pocketfold Invitations come with an envelope that will fit your pocketfold invitation.
Pocketfold envelopes are not suitable for posting. Your items may slide out of the pockets, or the flap might get caught in the sorting machines and tear. To post your pocketfold, we recommend our 5 x 7″ envelopes.

Pocketfold invitations offer a sophisticated and elegant presentation, with the packaged invite and information cards adding a touch of luxury and style.

The pocket allows for better organisation of wedding details, holding the various inserts – such as information cards, RSVP card & envelopes, wishing well poems/registry info and accommodation details. They are all tucked away neatly into the pocket of each individual invitation, helping guests easily find and keep track of all the information. Couples hosting destination weddings in particular find the pocketfold option really convenient.

For destination weddings where guests may need additional information such as travel details and itineraries, pocketfold invitations provide a practical solution, accommodating all the necessary details without clutter.

Refer to our wedding stationery timeline and checklist post for some guidelines.

Your pocketfold invites fold closed, but to secure the outer flap, most couples opt to include a closure.

The options available through Be My Guest are:

  • Sticker: A 50mm round sticker to match the design. 
  • Tag & Tie: A coloured ribbon or twine, with a square or diamond shaped 50x50mm card tag that matches the design.
  • Bellyband: a strip of card with an adhesive strip on one end, it is wrapped around the pocketfold and can be slid on/off. Designed to match the inside design.

Your first challenge is selecting your favourite design (remembering that we can change the colours and fonts to suit, so don’t stress too much). Once you find your fave, add any extra Information Cards required (the ‘Regular’ size is included by default).

At the ordering stage you can select whether you want your pocketfolds to arrive assembled – or if you’re happy to do a little DIY and assemble them yourself, save some money and pick the “Assemble Yourself” option.

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Customising your favourite design to suit your taste is no problem. We have a range of 9 pocketfold envelope colours and 50+ designs. With multiple card options, colour changes and closure choices, the options are endless!

You can swap between any of the 9 pocketfold colours. You can also change the printed colours of the actual wedding invitations and information cards themselves. There is no extra charge for this, however you may wish to add-on a printed proof, so you can check the colours are exactly what you want before we print the whole set.

When we talk about card options, this is for the internal cards that are enclosed within the outer pocketfold envelope. It’s the part of the invitation that’s printed onto, and a lot of the character and vibe of your wedding can be conveyed by selecting a different card option, for example an organic earth feel with a kraft brown card, or for a luxe event, a metallic card.

If you’re not sure on which card to pick, refer to our detailed information on each card option here.

Ordering a Be My Guest Wedding Invitation Sample Pack lets you see and feel what your invitations will look like, helping you choose the right one and avoiding expensive mistakes. We will send you a sample of each of our card swatches for the internal pocketfold cards and a swatch of the pocketfold cardstocks also.

Your pocketfold wedding invitations will arrived very nearly ready to hand out to your guests! We do not add any embellishments that “close” your invitations. That’s because you’ll need to see what guest name is on each invitation, for when addressing and stuffing envelopes.

As standard we have a DIY/Assemble Yourself option. We supply you with everything you need: double sided tape, the pocketfolds, inserts and any accessories you’ve ordered. An assembled invitation will be included in the parcel for you to reference too. You can pay a little extra and have our team assemble the invitations for you if you’d prefer.

Once you’ve given us your wedding details, our designers will get to work!

You will receive an electronic draft of your wedding invitation before it goes to print – so you can see how everything looks, and request any changes needed.

We’ll help your invitation says just the right thing. Our designers are experienced with wording wedding invitations and tricky etiquette traps, so we can help with tweaking your wording. We will also modify the design to accommodate any colours you want incorporated.

A favourite feature of our wedding invitations is guest name printing. This allows you to add your guest’s names to the wedding invitations for a high-end, ultra personalised finish. Here’s more information on printing your guest names on your wedding invitations. There is no additional charge for this service.

If you’d like to receive a hard copy of your invitation, prior to approving it for printing, then order a printed proof.  This allows you to see a physical copy of the invitation, check the colour is what you expect, and the card is the right fit for the vision you have in mind.

For those seeking an extra layer of confidence and assurance, we recommend adding a Printed Proof to your order. This is free for invite orders over $300* (simply add the Printed Proof add-on and use the coupon code printproof when you checkout).

The entire process from design to printing your wedding invites takes only around two weeks. You can expect to receive your digital mock-up within a couple of days, to let you check it before we have your invites printed.

Current wedding invitation turnaround times available here.

Layered Invitations

Layered invitations are two pieces of card, digitally printed with your invitation details. They are used for any event, i.e. as layered wedding invitation cards,  layered Save the Dates, or layered Engagement Party Invitations.

They come with a backing layer, an extra card layer attached to your main invite. It provides a little bit more dimension and texture to your invitation.

There are two types of layered invites available:

1. a card layer which is cut slightly smaller which is then adhered to the back, larger layer. The larger card piece serves as a frame/border and adds colour, texture and thickness to your invite.

Or 2. a vellum layer. Vellum is a translucent paper which is printed on then secured to the back card with an eyelet. The thin see through paper swivels around the eyelet adding movement and a soft, romantic, ethereal dimension.

Your wedding details are typically printed on the top, vellum layer so that they are clearly legible and the important information gets communicated clearly. Then the back card is printed with a photo or design that shows through the front layer.

There are lots of options available so this can be an overwhelming option! There is detailed information on each card option here.

You can also purchase a wedding invitation sample pack to help you make your decision.

If you’d like to receive a hard copy of your layered invitation prior to approving it for printing, then order a printed proof. This allows you to see a physical copy of the invitation card, check the colour and different layer combos are what you expect, and the choices you’ve made fit the vision you have in mind.

SUPPLYING PHOTOS & FILES FOR YOUR STATIONERY

Simply upload your high resolution photos when you place you order. Alternatively, reply to the order confirmation email and attach the photograph(s) you want to use, or send us a link to a Google Drive folder/Dropbox Folder.

We want your photos to look incredible! Unfortunately, sites like Facebook compress photos that are uploaded to them. If you’ve screenshotted photos or saved them from your photographer’s page or pinched them from a friend’s uploads, the quality can be a bit hit or miss. Try and get the original high resolution photos directly from your photographer where possible.

The best result will come from a photo that’s 300dpi at the size you want it printed.

Resolution is the measure that affects the sharpness and clarity of a picture, and refers to the height and width of an image. We then talk about DPI or “dots per inch”. The higher the DPI, the better (as the more detail that is included). You might also see PPI or pixels per inch. PPI is resolution in pixels of a digital image whereas DPI describes the printed image. We are printers, so use the term DPI.

Photographers often supply two sets of images. One “web resolution” which is 72dpi at full size, and one “print resolution” or “high resolution” which is 300dpi at full size. Larger sizes mean a larger file size which is harder to email or slow to load on websites, so for photogs it’s about a balance between quality and usability. For us printers though, the bigger the better!

Where possible, 300dpi or higher at the final size you’re planning on printing your photo is preferred. Phone cameras are typically set up to shoot at 72dpi so you can’t blow the photos from them up massively (they look great quality on the tiny screen but a bit blurry when printed big). Sometimes you can get away with a lower quality photo (72dpi) because it’s going to be viewed from a distance and there’s not much detail critical to the overall look.

We require any files supplied for print to be high resolution PDFs. The better quality file, the better quality result.

Each Print Your Own product lists the measurements and whether we require crop marks included.

Personalised Guestbooks

Yes! Each guestbook cover is custom printed, so colours, wording and event details are changed to suit your special event perfectly. 

One of the design team will incorporate the details you supply, tweaking the design to incorporate the details you supply and any colour changes. An electronic draft mockup will be sent to you before printing.

Don’t fret if your favourite guest book design mentions a wedding and you want it for a different type of event – we modify each cover to suit you and your specific event.

Our guestbook pages are either our Mini size (A5, 210mm long x 148mm high) with 20 sheets or 50 sheets, or Regular (A4, 297mm long x 210mm high) with 20, 30 or 50 sheets.

The Regular size is the most popular option for weddings, birthdays, memorials and retirement guest books. The Mini size is most popular for baby showers, hen’s nights and more intimate-sized events.

The best size and number of pages will depend on the number of guests you have attending, and whether you are getting them to stick polaroid photos in with their messages. If you’ve got advice cards for guests to fill out, you might want room for those to be stuck in too.

We recommending going for more pages, if in doubt. You can always add in greeting cards, menus and other mementoes from your event if you end up with spare pages afterwards.

Our guestbooks are professional printed with a protective plastic sheet protecting the 300gsm card cover. Inside you’ll find 200gsm card in your choice of lined, unlined, or black pages.

Order a Cover Card Sample Pack to explore the card options for yourself. 

The wire binding allows the pages to lay flat, which makes it easier for guests to write messages and attach polaroid pictures throughout your guestbook.

Yes – you’ll receive an electronic draft mockup of your personalised guest book cover before it goes to print – so you can see how everything looks, and request any changes or tweaks. Up to two rounds of revisions are included.

Allow one week for your custom guestbook. This time encompasses the design process, any revisions you request and printing.

If you’re short on time, we also offer an urgent/24-hour turnaround service for an additional charge.

Choosing the right pen may seem like a small detail, but it can make a big impact on the final look and feel of your guestbook.

Here’s our recommendations for the best guestbook pens here.

 

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Seating Plans, Signs and Wall Art FAQs

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You can choose from our range of standard sign sizes, from small A4 (a standard piece of paper) right up to A0 size. We may be able to help with other sizes – contact us with specific measurements and we can check.

You can choose to get your print mounted onto foamboard for professional framing, a synthetic poster print or card to be framed, or opt for a canvas print that’s ready to hang on your wall. An explanation of each print type is outlined here.

Orders for customised signs and wall art receive an electronic draft within 2-3 working day of ordering. You can then check over how your photo and/or wording looks in your chosen design, and request any changes.

Once you’ve confirmed that it’s perfect, the file is sent into print production. Allow two weeks for design and printing*.

If you need your stationery urgently, you can submit it for Express production and we will prioritise your order in the production queue. If you’re in the North Island, you’re also able to upgrade to Overnight shipping (we are based in the South Island so all South Island orders get overnight shipping as standard). Remember to account for the Christmas/New Year holidays in your calculations and allow for any shipping delays.

*Canvas prints can take up to three weeks due to the assembly process.

We courier signs all throughout New Zealand. We are based in Dunedin, so signs for South Island addresses are shipped on an overnight service.

North Island addresses are shipped on a 2-3 day service to keep the shipping costs as affordable as possible. You have the option of upgrading shipping to an overnight service within New Zealand.

Please note: Rural addresses tend to add a couple of days to shipping estimates. There are also occasionally shipping delays which are out of our control.

THANK YOU CARDS

Simply upload your high resolution photos when you place you order. Alternatively, reply to the order confirmation email and attach the photograph(s) you want to use, or send us a link to a Google Drive folder/Dropbox Folder.

We want your photos to look incredible! Unfortunately, sites like Facebook compress photos that are uploaded to them. If you’ve screenshotted photos or saved them from your photographer’s page or pinched them from a friend’s uploads, the quality can be a bit hit or miss. Try and get the original high resolution photos directly from your photographer where possible.

Typically, these cards are sent two to three months after your wedding. Don’t panic if you’ve left it longer than that though. Wedding thank you cards are typically sent out up to a year after your wedding to all guests that attended on the day, plus anyone who gave you a wedding gift. So you have time to weigh up your options, get your wedding photos back and consider what to say in your thank you cards.

Writing a message for your wedding thank you notes can be tricky – communicating your gratitude and excitement over and over again can be hardword! So check out some thank you card wording ideas to help. 

 

Labels & Stickers FAQ

Be My Guest’s wine labels, favour labels and envelope seals are printed and kiss-cut to their final shape using our wide-format inkjet solvent printer-cutter.  We use a self-adhesive matte vinyl. This means your sticker will survive chilling in the fridge and is waterproof!

TIP: Order two sets of address labels when you order them. Then you’ll have them ready when you send out thank you notes.

The address labels are printed on a paper-based self-adhesive label. Our commercial press prints these, so the ink won’t run if they get damp while in the post.

Every bottle of alcohol available (still wine, champagne, sparkling, beer, cider etc) has labels that are all different sizes and shapes. With some trial and error we’ve figured out a range of label shapes and sizes that will work for most bottles:

  • Wine Labels are 89mm x 105mm
  • Candle or Beer Labels are 74mm x 86mm

Our range of round wedding favour stickers come in a 30mm diameter size. If you choose to customise your sticker you can then select some different shapes and sizes.

For Address Labels and Envelope Seals: The address labels are 90mm wide by 55mm deep and the envelope seals are 30mm in diameter. 

Add names and a date (such as a wedding date or birthday), or make changes to the colours, fonts, wording, size and shape of our wine labels. Pop your requirements in the Customisation field and one of our designers will be in touch with a draft before it gets printed (within a couple of working days of your order).

For wedding party proposal wine labels, we cater for all your wedding party members, whatever you call them! Cards with the following titles are available: Bridesmaid, Maid of Honour, Matron of Honour, Person of Honour, Junior Bridesmaid, Flower Girl, Groomsman, Best Man, Best Person, MC, Master of Ceremonies, Page Boy, Ring Bearer and Celebrant. You can select the role required in the dropdown box when you order.

Obviously non-drinkers and younger members of your wedding party won’t be getting a bottle of alcohol, but make them feel included by popping the label onto a bottle of sparkling grapefruit juice, a box of chocolates or a candle.

Printing & PRODUCTION

After you approve your customised design, we’ll print and assemble your stationery at our Dunedin printery.

Check out our ‘Current Production Times’ table for an estimated turnaround time.

Our time estimates are based from the point of receiving print approval, and exclude shipping. 

The order process can only begin when all customisation details have been provided. Make sure you get back to us as quickly as possible to progress your order. 

Please note the time estimates we supply are based on working days and do not account for weekends, holidays or shipping time. 

We offer an Express service for an additional fee on many customised day-of stationery products. When placing your order, select the “Express” upgrade option.

Please note: Be My Guest Design is unable to begin processing your order until all customisation details are provided. Our time estimates are based on working days and do not account for weekends or holidays. Shipping time is not included in this timeframe either.

For products listed with “On request*”, we can prioritise your printing on request. Please ask your designer. She will confirm expected turnaround times for your specific order requirements and will arrange expedited production where possible. 

ProductStandard TurnaroundExpress Service
Wedding Invitations3-5 working daysOn request*
Save the Dates and Engagement Party Invitations2-4 working daysOn request*
Canvas Prints (Signs & Seating Plans)10-15 working days4-5 working days
Foam Board (Signs & Seating Plans)5-7 working days2-4 working days
Poster Paper or Card (Signs & Seating Plans)3-5 working days1-2 working days
Guest Books3-5 working days1 working day
Customised Day-Of Wedding Stationery
5-7 working days1-2 working days
Stickers/Wine Labels5-7 working days1-2 working days
Tags5-7 working daysOn request*
Advice & Activity Cards (with customisation)5-7 working days1-2 working days
Thank You Cards (Weddings and Baby Announcements) and Customised Greeting Cards3-5 working daysOn request*
Vow Books & Notebooks (with customisation)4-5 working days1-2 working days

Shipping

Allow 2-3 working days for shipping to the North Island. South Island urban items are shipped on 1-2 day courier service. Rural addresses should allow an extra couple of days for delivery. We do occasionally experience shipping delays with parcels which is out of our control. This post is updated when we are made aware of any delays.

Orders are typically shipped via Courier Post/NZ Post.

Courier delivery of most items is $8. Guestbooks and wedding invitations are $9.95 and signs are $12.95.

To determine how much shipping will cost you, simply add the products you are considering to your cart and proceed to checkout. Then enter your address – this is so it displays accurate pricing for your area. This will give you an accurate quote for shipping.

Yes, you are welcome to collect your order from our Mosgiel (Dunedin) printery. We will let you know when it’s ready to be picked up. Pick up is available between 9 – 4.30pm Monday – Friday. Our address is Positive Signs + Print, 167a Gordon Road, Mosgiel (off Hartstonge Avenue, next to St John’s). 

An Urgent Courier (overnight) service is available as an upgrade. Please select this option at checkout.

Yes we do. Rural (RD) addresses incur an additional surcharge and may take an additional 3-5 working days to arrive.

To avoid the extra time and charge, consider shipping your order to your workplace, or a trusted family member’s Urban address.

Yes we do, we use Courier Post/NZ Post so PO Boxes are not a problem.

We are not currently shipping to international destinations.

Feedback from our gorgeous customers

Anonymous
Anonymous
Reviewer
5/5

Absolutely amazing team to deal with. Made sure it was exactly what we wanted

1 week ago
Anonymous
Anonymous
Reviewer
5/5

Amazing! Just what I wanted and have been amazing to deal with

1 week ago
Louise A.
Louise A.
Reviewer
5/5

Lovely, helpful service and excellent quality. Thank you so much

3 weeks ago
Rebecca
Rebecca
Reviewer
5/5

Our sign was so beautiful, packaged well and received quickly!!

3 weeks ago
Anon
Anon
Reviewer
5/5

Looked great

3 weeks ago